 DELIVERY
TIME
Unframed Items- Please allow 2 Weeks for
delivery.
Framed Items- Please allow 3 to 4 Weeks
for delivery.
We do
not mass produce our orders. All work is done on a custom
basis.
PAYMENT
BY CREDIT CARD
The Image Exchange accepts....Visa, Mastercard,
Discover and American Express.
CUSTOM
FRAMING
For only $50.00 we will custom frame your image by hand
through our Frames Direct service. The framing charge for
items above 24" x 36" is $60.00.
Each frame includes...
-Choice of black, silver, or gold aluminum frame.
-Hand mounting on a posterboard backing.
-Break resistant plexiglass.
When framed, we mat many of our photographs for no
additional charge.
SHIPPING
CHARGES
The following shipping and handling charges will
be added to each order...
| Order
Price |
Shipping
Cost |
| $0.00 to $30.99 |
$6.00 |
| $31.00 to $49.99 |
$8.00 |
| $50.00 to $69.99 |
$10.00 |
| $70.00 to $99.99 |
$14.00 |
| $100.00 and up |
$18.00 |
For framed orders to Alaska or
Hawaii, shipping charges will be e-mailed back in
response to your order. Shipping is through UPS or the US
Postal Service.
International orders please read the header entitled:
International Orders.
ORDER
BY FAX OR PHONE
Our website is safe and secure. However, US
residents may order by
toll-free phone at 1-888-982-2200, or fax
at 1-888-888-9576.
When sending your order be sure to include your...
-First and last name
-Mailing address
-Phone Number and Email address
-The item's number and name
-Quantity of each item, and the color frame (if requested
framed)
-Credit card number and expiration date
A confirmation will be sent by email shortly after
ordering. .
SALES
TAX
-Illinois customers will be charged 7.0%
sales tax.
-California customers will be charged
8.25% sales tax.
-International orders may be subject to
duties or tariffs. These will be collected by the
destination country's customs office.
RETURNS/REPLACEMENTS
Exact exchanges will be made on damaged or
defective posters and frames. If the shipping tube or box
is visibly damaged upon receipt, refuse it and notify us via e-mail immediately.
Claims must be made within 5 working days of receipt.
If you are unhappy with your purchase you may
return it to us, undamaged, for a refund of the cost of
the item.
Please insure
and send the merchandise to...
Image Exchange- Returns
P.O. Box 1670
Santa Monica, CA 90406-1670
INTERNATIONAL
ORDERS
We will attempt to honor all international
orders.
The following restrictions and charges will apply...
-Images are available UNFRAMED ONLY (unless they are only
available framed)
-The following international shipping charge will by
added to your order. .
.......-Canada & Mexico: $5.00 US
.......-All Other Countries: $15.00 US
-Orders will be insured and shipped via Air Mail by the
United States Postal Service, and should arrive in 3-5
Weeks.
-You are responsible for any import duties.
WHO
ARE WE
The Image
Exchange launched on America
Online in February 1995.
With the growth of the World Wide Web we felt it was time
to reach the audience outside the confines of AOL. Visit
us on AOL at keyword: Image
IMAGE EXCHANAGE MISSION
Be Part of the Art! The Image Exchange works to
help promote the activities and collections of artists,
museums and estates. By using the distribution of the
Internet we hope to add another level of accessibility to
the art world .
USING
ART ON THIS SITE
We regret that we cannot grant third-party use
of any of the images on our site. However, we will
forward any licensing requests to the appropriate party
when applicable.
EXHIBITING
AT THE IMAGE EXCHANGE
We are always on the look-out for our next
exhibit. Contact us by clicking here. Be sure to include your
full name, email address, phone number, and a link to
your website or online samples.
LINKING
TO YOUR SITE
Drop us your URL with a brief description and
we'll take a look. It's always a plus if you are already
linking to us.
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